COVID-19 and RPA: COVID-19 has so far affected more than 200+ countries, with almost 3.43M people infected and over 244K dead as of May 1st, 2020. The global economy is also suffering, with business dropping drastically in a variety of industries, from tourism to logistics everything is affected.
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What is RPA Response to COVID – 19?
During this unprecedented and crucial time (COVID – 19), the whole world is facing and defending against this pandemic as an Automation responsibility some of the below RPA tools come up with innovative thoughts to help their community with mission-critical processes.
- Helping hospitals to provide urgent care
- Insurers provide benefits
- Telecoms provide connections
- Retailers provide food & other necessities
- Govts provide Infrastructure and information e.t.c.
- Loans processing in the Mortgage Industry
Robotic Process Automation can help mitigate disruption by enabling businesses to stay connected across teams and systems, maintain customer support, and offer stability in times of uncertainty.
COVID-19 and RPA: Benefits provided by different RPA Vendors
Automation Anywhere (Community Empowerment)
- Automation Anywhere comes up with a thirty-day free trial of Automation Anywhere Enterprise A2019 Community Addition.
- Introducing a $500,000 RPA scholarship fund for learning opportunities: Apply Here
- Free bots to help combat COVID -19 – Available Here
- Slack Notification Bot
- Excel Data Lookup Bot
- Salesforce Report Extractor
- WhatsApp Broadcast Bot
- Telegram Broadcast Bot
- Essential Shopping Assistant
- COVID-19 Local Advisories Bot
- Remote Employee Cloud Backup Bot
- Employee Communication Preferences Bot
- Calling all RPA developers to collaborate on the A-People forum
- Combating COVID-19 with a Digital Workforce – Custom Stories
- South American Bank uses RPA to quick deploy COVID-19 Loan Forbearance Program
- RPA Enables Banks to quickly process SBA Loan Applications to Help those Affected by COVID-19
- Airline Improves Customer Cancellation and refund process
- Use Cases:
- Federal Health Agency Streamlines Drug Approvals with Automation in response to COVID-19 Crisis
- Automating the manual processing of the World Health Organization (WHO) clinical case forms: Using IQ Bot to extract critical patient information to process COVID-19 cases
- Automation Support Supply of key drugs and Medical Devices
- Telecom Company Improves Contact Center Customer Experience with RPA
- Monitor Network usage during the Global Crisis
- Assessment tool for identifying Employee COVID-19 Risk Levels
- Industry Manufacturer Manages Supply Inventory in real-time
UI Path
UiPath offering free software to the healthcare community, Automation Hub also available at no cost to enable enterprises to maintain productivity in the face of new remote work challenges.
- UiPath Automation Hub is available to large enterprise customers and prospects at no cost for one year. This offer includes UiPath Task Capture to record tasks and document processes.
- UiPath Attended Robots deployed in a surge capacity to respond to COVID-19 by the healthcare community are also available at no cost during the pandemic.
- The UiPath Global Services team will provide up to 3 hours of remote technical development support or coaching related to development efforts for automation that support the response to COVID-19.
- Combating COVID-19 with a Digital Workforce – Custom Stories
- City Lockdown e-pass Generation for Essential Services Personnel
- Bots update Health Department Quarantined citizen stats (International Travel)
- Automation helps HR- Focus on the analysis (Sick leave requests across all geographies) instead of process
- Real-time transfer of urgent personnel protection equipment
- Telehealth registration and self-diagnosis for the Corona Virus
- Creating central dashboards to monitor local outbreaks
- Processing congested back office requests for canceled flights
- UIPATH Bot monitors emails for high priority COVID-19 Cases
- Automation of 800,000 inbound SMB Applications for CARES Act
- Automation reduces the time for acknowledging complaints
- Accelerating recruitment of volunteers and health retirees
- Tracking employee health for medical staff
- Facilitate employee compensation claim processing
- Improving contact center efficiencies for a hard-hit airline etc
- UI Path is offering relief to overwhelmed organizations to automate processes such as:
- Managing the high volume of testing requests
- Reducing wait time for testing requests
- Filling orders for necessities faster
- Supporting the increased need in call centers
- Preparing and enabling a remote workforce
Blue Prism
Blue Prism’s COVID-19 Response Program has initiated dozens of projects, where donated Digital Workers and services are assisting on the front lines of the health emergency, across many sectors.
They are making donated licenses and resources available to healthcare, government, education, and financial services organizations and non-profits in immediate need of our technology for public benefit to help fight COVID-19.
Combating COVID-19 with a Digital Workforce – Custom Stories
- Identifying and sharing medical care cases across London
- Improving access to psychological therapies
- Automating HR, personnel, finance and other healthcare support functions in a time of crisis
- Tracking COVID-19 cases within the prison system
- Freeing up the workforce for core police activity
- Improving the efficiency of healthcare supply purchasing
Not currently a Blue Prism customer? That is okay, Blue Prism to help everyone that we can during this global crisis. Please fill out the application form to get started.
We are all in this together
RPA is committed to protecting the health and safety of our employees, customers, and partners worldwide during this crisis, while also ensuring business continuity.
What are your thoughts on RPA and COVID-19? Comment below and let us know.
STAY HOME – STAY SAFE – HAPPY AUTOMATION!