If you are wondering about the term HyperAutomation, then let us start with a brief history.
In the past few years, a massive transition was seen in the functioning and operating regimes of the business paradigm.
To keep pace with the massive tide of digital transformation and the increasing competition in the market, organizations readily adopted technologies to streamline their business operations to extract enriched productivity.
Robotic Process Automation with its ability to automate repetitive tasks with predefined rules redefined the working patterns of the enterprises. This enabled the organizations to engage their staff in more productive and value-added services.
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HyperAutomation – a step ahead of automation
Can you imagine the amount of data that is generated every day? Or the form in which data is generated? I’m sure you are aware that every activity of yours on social media or your browsing history on any e-commerce site is a form of data. Any image or video is a source of data.
RPA is however limited to process rule-based tasks that have a predefined workflow such as exploring the data on Excel sheets. Then what about analyzing the heaps of unstructured data generated these days?
Gartner’s report on Top 10 Technology Trends for 2020 has mentioned one such advanced technology that is capable of processing unstructured data and performing complex tasks. This technology is hyper automation, which is the current buzzword in the technological domain.
What is HyperAutomation?
HyperAutomation is the integration of advanced technologies like RPA, artificial intelligence, iPaaS, natural language processing (NLP), and machine learning, which enables end-to-end automation in order to streamline business workflows and augment business processes.
With its enhanced analyzing abilities, hyper-automation can provide more accurate and reliable business forecasts to make strategic business decisions. This helps in driving more fruitful actions to deliver an improved customer experience.
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How to plan your automation journey?
Define your desired business outcome
The objective and the desired business outcome must be well decided and planned prior to the adoption and implementation of hyper-automation.
Align your automation goal to the following primary objectives:
- Revenue-You may choose to focus on automating tasks, improving customer experience, introducing new services, or engaging the staff in more value-added tasks.
- Cost– You may aim in optimizing your operating cost or cost of errors by redefining processes and business operations.
- Risks– What compliance risks have your organization faced due to inefficient processes? By automating operations you can maximize the opportunities of compliance with the regulatory processes.
Optimize the process
It is necessary to structure your business process to obtain better performance out of the implementation of automation. It is important to rightsize the process and to enhance your process with structured and standardized data inputs, and decision intelligence.
Assemble DigitalOps Tools with other tools
Identify the DigitalOps tools that align with your automation objective in order to discover, analyze, design, automate, measure, and monitor different steps of your automation process. This toolbox comprises of technologies like RPA, mining, process discovery, iBPMS, low-code application platforms, etc.
HyperAutomation-the new change
Hyperautomation with its extensive analytical abilities and advanced technological abilities has the potential to break the inter-functional boundaries within an organization and establish end-to-end automation.
It is the next big thing in the business battlefield, enabling companies to break through the boundaries of traditional automation.
Happy Automating!
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